Ms Susan Lorraine Bennett
Director, Commercial Trade Channels (EUCAN Lead)
International Business Operations
MSD International GmbH (Singapore branch)
Ms Susan Lorraine Bennett is an experienced innovator and general manager. Her 25 year career spans from design to product and business development. Driven by a hunger to innovate, she has been able to pivot across oil & gas, telecommunications, agriculture and life science.
As a member of MSD’s international business operations team, Ms. Bennett supports holistic financial management of MSD’s commercial channel value chain, focusing on optimising performance to positively impact the delivery of product and services to patients. She also leads global initiatives related to financial analytics and digital transformation of distribution. Prior to this role she led MSD’s first digital health studio located in Singapore: an innovation lab that aims to understand the healthcare consumer, identify insights and solve problems.
Prior to Merck, in December 2008 Ms Bennett co-founded CrossInnovation, LLC and was subsequently acquired by Accelerated Vision Group, LLC in March 2013. At those organisations, she led a talented team that successfully implemented a cognitive computing platform to solve business problems in retail, oil & gas and healthcare.
Ms Bennett earned a B.Sc. in Systems Design Engineering from University of Waterloo, Canada. This provided her with a foundation in taming and improving the performance of complex systems. She is currently enrolled in her 2nd year at Queen Mary, University of London, M.Sc. programme in International Public Policy.